Every piece of information you share with Hei Baji is handled with the utmost care. This policy explains what data we collect, where it is stored, and who it is — and isn't — shared with.
Hei Baji ("we", "us", "our") this Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website heibaji.casino and its related services.
By using the Hei Baji platform or creating an account, you are considered to have consented to the processing of your information as described in this Privacy Policy. If you have any objections, please contact us before using the service.
This policy has been developed in accordance with applicable data protection laws in Bangladesh and international best practices. The Bengali version is provided for convenience — the English version is the legally authoritative text.
Hei Baji only collects information that is strictly necessary. No excessive or irrelevant data is requested. The areas of data collection are:
| Data Type | Reason | Required? |
|---|---|---|
| Mobile Number | Account Verification & Payments | Yes |
| Date of birth | Age Verification (18+) | Yes |
| Full Name | KYC & Payout Verification | Yes |
| Email address | Communications & Notifications | Optional |
| National ID Number | KYC Verification (where required) | Situation-dependent |
| Address | KYC Verification (where required) | Situation-dependent |
Hei Baji uses your information for specific, limited, and legitimate purposes. Each purpose is clearly outlined below:
Hei Baji never sells, rents, or shares your data with third parties for commercial purposes. That is our unwavering commitment.
Hei Baji shares your personal information with third parties only in very limited circumstances. Strict confidentiality agreements are maintained in every case.
Any data shared in the above cases is kept to an absolute minimum and provided strictly for the specific purpose at hand.
Hei Baji uses industry-leading technology to protect your data, with security measures regularly reviewed and updated.
Data for active accounts is retained for as long as the account remains active. Following account closure, certain data may be retained for a defined period as required by law. Generally, retention beyond 5–7 years is not necessary, although exceptions may apply under legal requirements.
The Hei Baji website uses cookies to enhance your browsing experience and ensure the platform functions properly. Cookies are small text files stored in your browser.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features and services.
Hei Baji believes you should have control over your own information. To that end, we uphold the following rights:
To find out what information we hold about you, submit a request to our support team.
Contact us to correct any information that is inaccurate or out of date.
You may request deletion of your data where there is no legal obligation requiring us to retain it.
In certain cases, you have the option to limit how your information is used.
You may request a copy of your information in a structured, portable format.
You can unsubscribe from promotional messages at any time.
To exercise any of the rights listed above [email protected]-to get in touch. We typically respond within 30 days.
Hei Baji strictly does not provide services to anyone under the age of 18. We never knowingly collect personal information from minors. If we become aware that a user is underage, we will immediately close their account and delete all associated data.
If a parent or guardian believes their child has provided information on this platform, please contact us immediately — we will act promptly.
Hei Baji may update this privacy policy to reflect changes in technology, legal requirements, or business practices. For any significant updates:
We recommend that you visit this page regularly to stay up to date.
For any privacy-related questions, concerns, or complaints, please reach out to our dedicated privacy team:
We will do our best to resolve any privacy-related concerns you raise. If you remain unsatisfied, you have the right to lodge a complaint with the relevant data protection authority.
Not just words — through technology and policy, here are the six ways we protect your privacy
All data between your device and our servers is protected with SSL 256-bit encryption — no one can intercept it in transit.
SSL SecuredHei Baji never sells your information to third parties. No data is shared with advertisers, profiling services, or data brokers.
No Data SalesKeep your account secure with 2FA. Even if someone knows your password, they can't get in without your phone.
2FA ProtectionYour sensitive information is accessible only to authorized, trained staff on a need-to-know basis — no one else.
Controlled AccessExternal cybersecurity experts regularly audit our systems to identify and address any vulnerabilities.
Regular AuditsWhat data we collect and why — it's all laid out clearly on this page. No hidden practices.
Fully TransparentFrequently Asked Questions by Our Users
Now that you know Hei Baji's privacy policy, there's nothing holding you back. Register today and enjoy safe gaming on a platform you can trust.
18+ | Responsible Gaming | Terms & Conditions